Privacy Statement
Pigging Solutions values our customers. We want you to know and understand what information we collect from you, how we use it, who we may share it with, and how you can update or remove yourself from our databases.
As part of our efforts to increase the transparency of our data collection and in an effort to comply with the European General Data Protection Regulation (GDPR), effective on May 25, 2018, we have updated our Privacy Statement, outlined below. This statement also acts as the terms of use for the Pigging Solutions, LLC website. By continuing to use our services after May 25, 2018, you agree to these policies.
Links to Other Sites
Pigging Solutions, LLC. contains links to other related sites and resources. While we strive to protect your personal information and privacy, we cannot guarantee the security of any information you disclose on outside, or third-party, sites. We have no control over the information collected by outside websites. It is your sole responsibility to manage your use of outside websites and review their terms and conditions.
Where We Are
Our website servers are physically located in the United States. When you send personal information to us, you are sending information to the United States.
Information We Collect
In order to personalize and enhance your experience on our site, we collect non-personal information through “cookies.” Cookies are small strings of text sent by our site to your browser on your computer’s hard drive. Our cookies allow us to understand how you and others are using our site so that we can improve our website. We use the cookies to identify repeat visitors to our site and to determine the paths visitors take on our site. A cookie cannot retrieve any other data from your hard drive, pass on computer viruses, or capture your email address. We also use cookies to determine whether you visited our site from a particular internet link. We do not use cookies to store personal information you may provide to us. Most web browsers automatically accept cookies, but it is possible to change your browser setup so that it does not accept cookies.
Our web servers automatically collect general data, including the IP address, tracking codes, the domain name, the web page, and the length of time spent and the pages accessed while visiting this site.
This information is collected to, among other things, assess cumulative information from online and offline sources, facilitate system administration, improve the content of the site, customize and improve the user experience for site visitors and customers, and generally improve customer service.
The information we gather through the use of tracking technologies cannot be matched with any personally identifiable information about you unless you have specifically given us personally identifiable information, in which case we use the information to enhance your services.
Personal Information
We only collect personal information and transactional information when you submit it yourself through product ordering, service request or registration, quote requests, contact requests, and other forms you complete and submit. Information you submit can include your company name, address, email, and phone number as well as your name and title (optional). You may also provide information specific to your interaction with our website, such as payment information to make a purchase, shipping information to receive a purchase, or a resume to apply for employment.
Most of our pages and information can be visited without submitting any information about yourself. To provide services you request, however, we do sometimes need information. Providing your personal information is voluntary. If you do not wish to provide any of the user data requested by online forms you understand that we will not be able to complete all services, including warranty registration, quote requests, purchases, and similar transactions.
For contact information provided voluntarily, it is our policy to use the information provided (such as email addresses, telephone numbers, and postal addresses) for internal purposes only. These purposes may include follow-up contact by telephone or mail in response to information requests or promotional fulfillment. We may also store your information to help us better understand your needs and determine how we can improve our products and services.
We may provide other third parties with anonymous aggregate, or combined information about site visitors. This combined information does not include any personal information about you or our customers. We do not sell, rent, loan, trade, lease, or market personal data about you to third parties.
We only make your personally identifiable information available to other companies or people if you request a product or service. Your information is shared to certain third-party agencies such as, sales channel partners who manage your account or facility, shipment agencies, technical service or preventive maintenance technicians, and credit card companies to process your data and complete requested actions like warranty activation, product purchases, and service requests. We may also share your data if ordered to do so by law enforcement.
Children's Privacy
We do not knowingly collect information from children. By using our site, you represent that you are over 13 years of age. We take reasonable precautions to ensure that we do not collect data from children.
Security of Your Information
The software we use to protect the information you provide to us is updated frequently. This helps us protect it from unauthorized access, loss, misuse, or alteration. No computer system website is completely secure, however. You will be notified within 72 hours of the discovery of any security breach that might compromise your privacy. Management of your passwords, ID and account numbers or other information you use to access our website is your responsibility.
Consent to Receive Certain Emails
We send email communications about Pigging Solutions, LLC products, services, webinars and newsletters to customers and others with prior consent.
All communication from us includes an option to unsubscribe at any time. You can also opt-out by contacting us at
contactrequest@piggingsolutions.com. We retain information until you opt-out.
Changes to this Policy
Pigging Solutions, LLC. reserves the right to change this Privacy Policy at any time. If we change this policy we will alert you by posting a notice on our website or sending an email, if authorized.
